Lockhart River Arts Centre has been waiting on paypal to resolve issues on its online shop payment facility section or checkout section since 7 of February 2021. CEO Enoch Perazim said it has been disappointing that Paypal call wait times on the phone is more than 45 minutes before a customer service representative takes a call. He said, "We've completed all the requirements Paypal have asked and now the ball is in Paypal's court to do its part". Since 24 December 2020 to 19 February 2021, the Arts Centre has lost potential new sales under orders abondoned at $12,000 AUD. That's new sales from a new trade channel of engagement via online sales that's lost". Enoch Perazim said plans are underway to escalate to top management in Paypal to rectify what is a simple procedural issue".
In other news, Lockhart River's group exhibition titled "Our yarning place, our circle" will end on Sunday 21 February at 5pm. Exhibition opening times for Saturday 20 February and Sunday 21 February 2021 is 10am to 5pm daily. Exhibition is at Motel Nomads Gallery at 314 Mulgrave Road, Cairns.
Written by: Enoch Perazim, Chief Executive Officer